SHIPPING POLICY

In order to place a Return:

• If incorrect items or incorrect number of items were received, customer must report the issue within 10 days of receipt.
• Items must be postmarked for return within 30 days of receipt.
• Items must be in NEW condition, as received, with no signs of use.
• In order to process a return, send an email to P1@P1Kartwerks.com, include your order number, item you wish to return and reason.
• If return is a result of customer error, return shipping costs are covered by the customer. Upon receipt and inspection of the returned item, the cost of the items (minus 3% credit card fee) will be returned back to the card utilized during purchase.
• If return is a result of error by P1 Kartwerks, a replacement item will be sent free of charge upon receipt of returned item.